inkrush

Terms of Service

Version 2026-08-19 · Last updated 19 August 2026 · Effective date: 19 August 2026

This version number is what we record when you accept these Terms, so we can always show you exactly which document you agreed to. It replaces the version dated 17 August 2026. The change in this version is in clause 8: your own staff and contractors can have a team login, but a subscription cannot be resold or shared with businesses that are not your clients.

These Terms of Service ("Terms") govern your access to and use of the Inkrush platform, operated by Brenton Ferguson (ABN 58 845 467 205), trading as Inkrush ("we", "us", "our"). By creating an account or using the service at app.inkrush.io, you agree to be bound by these Terms. If you do not agree, you must not use Inkrush.

1. Service Description

Inkrush is a software-as-a-service (SaaS) platform that allows individuals and agencies to schedule and publish content to social media platforms including Facebook, Instagram, LinkedIn, YouTube, and TikTok; generate AI-assisted captions, images, and voice-overs using third-party AI providers; manage multiple client workspaces; and view basic analytics. The service is provided via a web browser and does not require any software download.

Some features may be made available as beta or preview features. Beta features are experimental and may be less stable than other parts of the platform. We make no warranties regarding the fitness, reliability, or continued availability of beta features, and we exclude all liability for any loss or damage arising from your use of them to the fullest extent permitted by law. This does not exclude, restrict or modify any consumer guarantee or other right you have under the Australian Consumer Law, which continues to apply to beta features as it does to the rest of the service.

2. Account Registration

To use Inkrush, you must register for an account with a valid email address and password. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. You must notify us immediately at support@inkrush.io if you believe your account has been compromised. You must be at least 18 years of age to create an account. Your account is personal to you and may not be transferred, sold, or shared with any other individual or entity without our written consent.

3. Free Trial, Subscriptions and Billing

Inkrush offers a 14-day free trial for all new accounts. A valid payment method is required to start the trial, but no charge is made during the trial period. The free trial is limited to one per customer and one per payment card. If you cancel and later resubscribe, or sign up again using a payment card that has previously been used for a trial, the free trial will not apply and billing will begin immediately. If you cancel during your trial, you retain access until the end of the trial period. During the trial, your use of the service is subject to these Terms, except that our liability to you during the free trial is limited to the greatest extent permitted by law. If you choose to subscribe to a paid plan, your subscription will begin at the end of the trial period and will automatically renew for the billing interval you chose. Your nominated payment method will be charged at the beginning of each billing period.

Prices are displayed in Australian dollars (AUD) and include GST (10%). Inkrush is registered for GST (ABN 58 845 467 205). A valid tax invoice showing the GST component will be issued automatically via our payment processor (Stripe) upon each successful payment. If you require a copy of any invoice, please contact us at support@inkrush.io.

3.1 The two billing intervals

Every paid plan is sold on one of two billing intervals: monthly or annual. You choose the interval when you subscribe. You can see which interval you are on, and change it, in the billing section of your account. Both intervals give you the same features and the same plan limits — the only difference is how often you are billed and how much you pay.

Our current plans and prices are:

All prices are in Australian dollars and include GST. The prices shown on our pricing page at the time you subscribe are the prices that apply to you.

3.2 Monthly plans

A monthly plan is charged at the start of each monthly billing period. It renews automatically each month until you cancel. If you cancel, the cancellation takes effect at the end of the month you have already paid for, and you keep access until that date.

3.3 Annual plans

An annual plan is charged in full and in advance for the whole 12-month period, at the start of that period. It is a single upfront payment, not twelve instalments. An annual plan renews automatically for a further 12 months on the anniversary of your subscription, and your payment method is charged in full again on that day, unless you cancel before then.

We will remind you by email before an annual plan renews. If you cancel an annual plan without asking for a refund, your access continues until the end of the 12-month period you have paid for.

3.4 Cancelling an annual plan early

If you are on an annual plan and you cancel part way through the year, you can ask us for a refund of the part of the year you have not used. We work it out like this:

We re-charge the months you have used at our standard monthly rate for your plan, and refund you the balance of what you paid. Complete months are charged in full; the month you are part-way through is charged day by day for the days you have used. A minimum of one month applies.

Worked example. You are on Solo annual and you paid A$228.00 for the year. You cancel after 4 months and 10 days. The 4 complete months are re-charged at the standard Solo monthly rate of A$25.00, which is 4 × A$25.00 = A$100.00. The 10 days of the fifth month are charged day by day, which comes to about A$8.06. We refund you the difference: A$228.00 − A$108.06 = A$119.94. Had you cancelled at exactly 4 months, the refund would have been A$128.00.

Because you paid an annual price that is lower than the monthly price, this means the discount does not carry over to the months you actually used. That is the trade-off for the annual price, and we set it out here so it is clear before you buy.

If the months used, charged at the monthly rate, come to the same as or more than what you paid, there is nothing left to refund and we will not ask you for the difference. Refunds are made to the payment method you originally paid with. Full details, including how to ask, are in our Refund Policy.

This is our own commercial policy. It sits alongside your rights under the Australian Consumer Law and does not replace or reduce them. If you are entitled to a remedy under a consumer guarantee — for example because the service was not fit for purpose or not supplied with due care and skill — that remedy applies regardless of anything in this section.

3.5 Cancelling and refunds generally

You may cancel your subscription at any time through the Inkrush billing portal or by emailing support@inkrush.io. Cancellation takes effect at the end of your current billing period. You will retain access to the service until that date. Other than as set out in Section 3.4 for annual plans, we do not provide refunds for unused days within a billing period, except as described in our Refund Policy or as required by the Australian Consumer Law.

Where we cancel or change something — for example a material reduction in features under Section 10, a change to these Terms you do not accept under Section 17, or an updated Terms or Privacy Policy you decline under Section 18 — we refund the unused portion of what you have paid on a straight pro-rata basis, not on the basis in Section 3.4. In other words, if the reason for cancelling is our change rather than your choice, you are not charged the higher monthly rate for the months you used.

3.6 Price changes

We reserve the right to change subscription prices. We will give you at least 30 days' written notice of any price change. If you do not agree with a price change, you may cancel your subscription before the new price takes effect. If you cancel before the effective date, you will not be charged the new price. Continued use of the service after the effective date constitutes acceptance of the new price. A price change never affects an annual period you have already paid for — it applies from your next renewal.

4. Content Licence

You retain full ownership of all content you create, upload, or publish through Inkrush. By using the platform, you grant Inkrush a limited, non-exclusive, royalty-free, worldwide licence to store, process, and transmit your content solely to the extent necessary to provide the service to you. This includes sending your content to third-party service providers such as social media platforms (for scheduled posting) and AI providers (for AI-assisted features). This licence terminates when your content is deleted or your account is closed. We will not use your content for any purpose other than delivering the service to you.

We may use anonymised and aggregated data derived from usage of the platform (such as feature usage patterns and performance metrics, with all personally identifiable information removed) to analyse and improve the Inkrush service. This use does not involve sharing your identifiable content or personal information with any third party.

5. Acceptable Use

You agree to use Inkrush only for lawful purposes and in a manner consistent with all applicable laws and regulations, including the terms of service and developer policies of any connected social media platform. When you connect a social media account to Inkrush and use it to publish content, you are responsible for ensuring that your use of that platform via Inkrush complies with that platform's own terms of service, community standards, and developer policies (including those of Meta, LinkedIn, TikTok, and YouTube). We are not responsible for any enforcement action taken by a third-party platform against your account as a result of your use of Inkrush.

Specifically, you must not use Inkrush to publish, schedule, or distribute content that is defamatory, obscene, harassing, threatening, fraudulent, or illegal. You must not use the platform to send spam or unsolicited bulk communications, to impersonate another person or entity, or to post content that infringes on the intellectual property rights of others.

You must not attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of the Inkrush platform. You must not use automated scripts or bots to access the platform in a way that places unreasonable load on our servers or that circumvents usage limits. Violation of these acceptable use rules may result in immediate suspension or termination of your account as described in Section 11.

6. Intellectual Property and Copyright

The Inkrush platform, including its code, design, branding, and documentation, is the intellectual property of Inkrush and is protected by applicable copyright and trademark laws. You may not copy, reproduce, or distribute any part of the platform without our written permission. All rights not expressly granted to you in these Terms are reserved by Inkrush.

If you believe that any content on the Inkrush platform infringes your copyright, please contact our designated copyright agent at support@inkrush.io with the following information: (a) a description of the copyrighted work you claim has been infringed; (b) a description of where the allegedly infringing material is located on the platform; (c) your contact details; (d) a statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law; and (e) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner's behalf. We will investigate valid notices and take appropriate action, which may include removing the relevant content.

7. Third-Party Platforms and Integrations

Inkrush integrates with third-party social media platforms (including Facebook, Instagram, LinkedIn, YouTube, and TikTok), payment processors (Stripe), AI providers (OpenAI), and email infrastructure. Your use of these integrations is subject to the respective third parties' own terms of service and privacy policies. We have no control over third-party platforms and are not responsible for their availability, performance, or policy changes.

Third-party platforms may at any time change their APIs, restrict access, revoke app permissions, or alter their policies in ways that affect Inkrush's ability to post on your behalf. We will make reasonable efforts to adapt to such changes but cannot guarantee uninterrupted publishing functionality. We are not liable for any loss or damage arising from your inability to post content due to third-party platform changes, outages, rate limits, or policy enforcement actions.

Connected social media access tokens may expire. It is your responsibility to reconnect your accounts when prompted. Inkrush is not liable for missed or failed posts resulting from expired tokens. Nothing in this Section 7 excludes, restricts or modifies any consumer guarantee or other right you have under the Australian Consumer Law.

The data we receive from social media platforms via their APIs is subject to the data use limitations set by those platforms. We use such data solely to provide and improve the Inkrush service and do not use API-sourced data for purposes beyond those disclosed to the relevant platform during our app review process.

8. Agency Use and Client Permissions

If you use Inkrush to manage social media accounts on behalf of third-party clients, you are solely responsible for ensuring you have the necessary authorisation from those clients to connect their accounts and publish content on their behalf. Inkrush provides tools but does not independently verify that you have obtained the appropriate permissions. You indemnify Inkrush against any claim arising from your failure to obtain such permissions.

Managing clients is what Inkrush is for. Reselling your subscription is not. You may manage as many client accounts as your plan allows, and you may give your own staff and contractors team logins to help you do it. You may not resell, sublicense, rent, or share your subscription — for example, by giving businesses that are not your clients their own logins so they can run their own social media through your account, whether or not you charge them for it. Team logins are for people who work with you, not for separate businesses. Each plan includes a set number of team members; if you need more, ask us and we will usually say yes. If we reasonably believe an account is being resold or shared in this way, we will tell you why and give you a reasonable opportunity to respond before taking any action, and we may then suspend or close the account under clause 11. Nothing in this clause affects your rights under the Australian Consumer Law.

9. AI-Generated Content

Inkrush offers AI-powered tools for generating captions, images, and voice-overs. AI-generated content is produced using third-party AI APIs (including OpenAI GPT-4o, GPT Image, and Text-to-Speech) and is provided as a starting point only. The quality, accuracy, tone, and appropriateness of AI-generated content can vary. You are solely responsible for reviewing, editing, and approving all AI-generated content before publishing it. Inkrush makes no warranties regarding the fitness of AI-generated content for any particular purpose, and we are not liable for any consequences arising from the publication of AI-generated content.

Under Australian copyright law, works generated solely by an automated process without human creative input may not attract copyright protection. If you use AI-generated images, text, or audio produced through Inkrush, you should consider whether that content may be used, reproduced, or claimed by others without restriction. You are responsible for understanding the copyright status of any AI-generated content you publish. Inkrush makes no representation that AI-generated outputs will be protected by copyright.

AI image and voice generation may produce unexpected or unsuitable results. By using these features, you acknowledge that you generate and use such content at your own discretion and risk. Nothing in this Section 9 excludes, restricts or modifies any consumer guarantee or other right you have under the Australian Consumer Law.

10. Service Availability and Modifications

We aim to make Inkrush available at all times but do not guarantee uninterrupted access. The service may be temporarily unavailable due to scheduled maintenance, emergency maintenance, server issues, third-party platform outages, or other circumstances beyond our control. Planned maintenance will be communicated in advance where possible. Temporary unavailability of the service, including downtime for any duration, does not in itself entitle you to a refund or to terminate your subscription, except where required by the Australian Consumer Law.

We reserve the right to modify, add, or remove features of the Inkrush platform. For material changes that significantly reduce the functionality you subscribed to, we will give you at least 30 days' written notice. If a material feature removal significantly impacts the service you subscribed to and you do not wish to continue on the modified terms, you may cancel your subscription before the change takes effect and receive a pro-rata refund of any prepaid subscription fees for the period after the effective date of the change.

11. Account Suspension and Termination

We reserve the right to suspend your access to Inkrush, in whole or in part, without prior notice in the following circumstances: if your payment method fails or a subscription charge is not honoured; if we have reasonable grounds to believe your account is being used in violation of these Terms; if we receive a valid complaint of copyright infringement or other legal claim related to your account; or if required by law or to protect the integrity of our platform or other users. Suspension is distinct from termination — a suspended account retains its data but cannot access the service.

We will notify you as soon as practicable after a suspension and give you a reasonable opportunity to remedy the issue. Suspension for non-payment will be lifted upon successful payment. Suspension for Terms violations may lead to termination if the violation is not remedied within 7 days of notification. We may terminate your account immediately and without notice in cases of serious or repeated violations of these Terms, or conduct that poses a legal or security risk to Inkrush or other users.

You may terminate your account at any time by using the account deletion feature in Settings or by emailing support@inkrush.io.

Upon termination of your account, whether by you or by us: (a) your access to the service will cease immediately; (b) we will delete your personal information, uploaded media, connected account tokens, and post history within 30 days, except where retention is required by law (such as certain billing records for taxation purposes); and (c) any outstanding subscription fees for the current billing period remain payable. We are not able to recover deleted account data after the 30-day deletion window has elapsed.

12. Indemnification

You agree to indemnify, defend, and hold harmless Inkrush and its officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Inkrush platform in breach of these Terms; (b) any content you create, upload, schedule, or publish through the platform; (c) your failure to comply with applicable laws, including the Spam Act 2003 or any social media platform's terms of service; (d) any claim by a third party that your content infringes their intellectual property rights; or (e) your failure to obtain required authorisations from clients as described in Section 8.

We will indemnify you against claims by third parties that the Inkrush platform itself (excluding your content) infringes a third party's intellectual property rights, provided you promptly notify us of any such claim, allow us to control the defence, and cooperate reasonably with our defence of the claim.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING THE AUSTRALIAN CONSUMER LAW, THE INKRUSH PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND. WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR FITNESS FOR ANY PURPOSE OF ANY AI-GENERATED CONTENT OR DATA OBTAINED FROM THIRD-PARTY PLATFORMS THROUGH THE SERVICE.

Nothing in this section excludes or limits any consumer guarantees or other rights you may have under the Australian Consumer Law that cannot be excluded or limited by agreement.

14. Limitation of Liability

Subject to the paragraph below about the Australian Consumer Law, and to the maximum extent permitted by Australian law, Inkrush's total liability to you for any claim arising from your use of the service is limited to the total fees you paid to Inkrush in the 12 months immediately preceding the event giving rise to the claim, or A$100, whichever is greater. This cap applies whether you are on a paid plan or a free trial. This cap does not apply to any liability that cannot be limited under the Australian Consumer Law.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunities, reputational harm, or loss of goodwill, even if we have been advised of the possibility of such damages and even if a remedy fails its essential purpose.

Nothing in these Terms excludes or limits any rights you may have under the Australian Consumer Law or the Privacy Act 1988 (Cth) that cannot be excluded or limited by agreement. Where the Australian Consumer Law applies to the supply of a service to a consumer, our liability for failure to comply with a consumer guarantee is limited, at our election, to: supplying the services again; or paying the cost of having the services supplied again.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of Queensland, Australia. Any dispute arising from these Terms or your use of Inkrush that cannot be resolved informally will be subject to the exclusive jurisdiction of the courts of Queensland. We encourage you to contact us at support@inkrush.io before initiating any formal dispute process, as most issues can be resolved quickly and amicably. You agree to participate in good faith informal negotiations for a period of at least 14 days before commencing formal proceedings.

16. Force Majeure

Neither party will be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond that party's reasonable control, including but not limited to natural disasters, acts of government, internet outages, cyberattacks, third-party platform failures, pandemics, or other events that are not reasonably foreseeable and cannot be prevented by the exercise of reasonable diligence. If such an event affects our ability to provide the service, we will notify you as soon as practicable and make reasonable efforts to resume normal service delivery.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by an in-app notice at least 30 days before the change takes effect. If you do not agree with the updated Terms, you may close your account before the effective date of the change without penalty. If you have a paid subscription and close your account before the effective date due to a material change you do not accept, we will provide a pro-rata refund of any prepaid fees for the period after the effective date.

Where a change is material, we do not treat your continued use as agreement. We ask you to accept the updated Terms in the app before you continue — see Section 18. Where a change is not material (for example, fixing a typo, correcting a broken link, or making the same rule clearer), we may make it without asking you to accept again, and your continued use of Inkrush after the effective date constitutes your acceptance of that change.

18. Accepting These Terms and Our Privacy Policy

Using Inkrush requires you to have accepted the current version of these Terms and the current version of our Privacy Policy.

18.1 Accepting at signup

When you create an account, you must tick a box confirming that you have read and agree to these Terms and the Privacy Policy. You cannot complete registration without ticking it. Creating an account is your agreement to both documents.

18.2 How we record what you agreed to

Each of these Terms and the Privacy Policy carries a version marker at the top of the page — a date, such as 2026-08-17. When you accept, we record the date and time, the version marker of each document you accepted, the IP address the acceptance came from, and the browser user agent your browser sent. We keep that record so that if there is ever a dispute about what you agreed to, we can show you the exact document, not just the fact that a box was ticked. We explain how we handle that information in our Privacy Policy.

Each acceptance is stored as a separate record. We never overwrite or delete an earlier acceptance, so your acceptance history stays intact. You may ask us for a copy of the acceptances we hold for your account at any time by emailing support@inkrush.io.

18.3 When we ask you to accept again

If we make a material change to these Terms or to the Privacy Policy, we publish the document with a new version marker and ask you to accept it the next time you sign in. Until you accept, you will see a page explaining what changed. Minor changes that do not affect your rights or obligations do not carry a new version marker and do not require you to accept again.

18.4 If you do not want to accept

You do not have to accept an updated document. If you decline:

Your access to Inkrush is limited to your account settings and your subscription and billing management. That is deliberate — it means you can always reach your own account, change your details, download what you need and cancel, without agreeing to something you do not want to agree to. The rest of the platform, including scheduling and publishing, is not available while your acceptance is outstanding. Any posts already scheduled are not published while access is restricted.

You may cancel at that point and we will refund the unused portion of what you have paid, on a straight pro-rata basis, as described in Section 3.5. We do not think it is fair to keep money for a period you cannot use because you would not agree to a change we made. If you change your mind, you can accept the updated documents at any time and your full access resumes immediately.

Nothing in this Section 18 limits or affects your rights under the Australian Consumer Law, and declining an updated document does not take those rights away.

19. Contact

If you have any questions about these Terms, please contact us at support@inkrush.io. For copyright takedown notices, see Section 6.